{"id":2176,"date":"2025-07-31T19:26:58","date_gmt":"2025-07-31T17:26:58","guid":{"rendered":"https:\/\/mercatomastergame.com\/shipping-policy\/"},"modified":"2025-08-26T11:24:00","modified_gmt":"2025-08-26T09:24:00","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/mercatomastergame.com\/en\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"<div class=\"product\"><div class=\"product\">\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2176\" class=\"elementor elementor-2176 elementor-2125\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1400272 e-flex e-con-boxed e-con e-parent\" data-id=\"1400272\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27c8c08 elementor-widget elementor-widget-heading\" data-id=\"27c8c08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">SHIPPING POLICY<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-954d154 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"954d154\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8cea70e e-flex e-con-boxed e-con e-parent\" data-id=\"8cea70e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8d11f93 e-con-full e-flex e-con e-child\" data-id=\"8d11f93\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-075e300 elementor-widget elementor-widget-text-editor\" data-id=\"075e300\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"politique-expedition\">\n\n  <h2>Delivery Countries<\/h2>\n  <p>\n Que Des Bonnes Vibes offers delivery of the <strong>Mercato Master<\/strong> game to the following 19 countries:<br>Mainland France, Germany, Saudi Arabia, Canada, Belgium, Denmark, United Arab Emirates, Spain, United States, Finland, Italy, Ireland, Luxembourg, Netherlands, Portugal, United Kingdom, Sweden, Switzerland, and Qatar.\n  <\/p>\n  <p>\n If your delivery country is not listed here, please contact us at:\n<a href=\"mailto:contact@mercatomastergame.com\">contact@mercatomastergame.com<\/a>\n  <\/p>\n\n  <h2>Delivery Method<\/h2>\n  <p>\n The Customer selects the delivery method when finalizing the order. However, the carrier is designated by Que Des Bonnes Vibes. Once the order has been shipped, a tracking number is provided by the carrier.\n  <\/p>\n\n  <h2>Delivery Times<\/h2>\n  <p>\n Delivery times are estimated between <strong>2 and 7 business days<\/strong>, depending on the destination country, from the shipping date.\n  <\/p>\n\n  <h2>Delivery Fees<\/h2>\n  <p>\n Delivery fees are based on the current carrier rates and vary depending on the delivery country and the method chosen when placing the order.\n\nFor deliveries outside the European Union, additional fees (administrative and\/or customs) may apply.<br><br>Free delivery is offered from a certain amount, between <strong>\u20ac69 and \u20ac100<\/strong>, depending on the destination.\n  <\/p>\n\n  <h2>Returns and Exchanges<\/h2>\n  <p>\n In accordance with Article L 121-20 of the French Consumer Code, the Customer has a period of <strong>14 days<\/strong> from receipt of the items to exercise the right of withdrawal, without having to provide reasons or pay any penalties.\n\n<br>To exercise this right, the Customer must contact our customer service at:<br><a href=\"mailto:contact@quedesbonnesvibes.com\">contact@quedesbonnesvibes.com<\/a> specifying the following information:\n  <\/p>\n  <ul>\n    <li>Email subject: &#8220;Product Return&#8221;<\/li>\n    <li>Order number<\/li>\n    <li>Customer name<\/li>\n    <li>Delivery address<\/li>\n    <li>Account email address<\/li>\n    <li>If possible, the reason for the return<\/li>\n  <\/ul>\n  <p>\n Que Des Bonnes Vibes will send an acknowledgment of receipt of the withdrawal request as soon as possible.\n  <\/p>\n\n  <p>\n Returned items must be <strong>intact, unused, and in their original packaging.<\/strong> Any returned item that is dirty or damaged will not be accepted.\n    <br><br> If a return is refused, the product will be sent back to the customer at their expense, with no compensation or refund possible.\n  <\/p>\n\n  <h2>Exchange<\/h2>\n  <p>\n In the case of an exchange, the new item will be shipped within <strong>14 business days<\/strong>, subject to availability.\n  <\/p>\n\n  <h2>Refund<\/h2>\n  <p>\n In the case of a refund, it will be made using the same payment method as used for the original purchase.\n  <\/p>\n\n  <h2>Free Return Label<\/h2>\n  <p>\n To obtain a prepaid return label, you can request it at:\n<a href=\"mailto:contact@mercatomastergame.com\">contact@mercatomastergame.com<\/a>.\n\nYou will receive a label to print and affix to your package, which should then be dropped off at a post office.<br><br>Free returns only apply to shipments from <strong>mainland France<\/strong>.\n  <\/p>\n\n  <p>\n Any return made without this label (e.g., sent by the customer themselves) <strong>will not result in reimbursement<\/strong> of the return shipping costs. The initial shipping costs remain the responsibility of the customer.\n  <\/p>\n\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec1b58a jedv-enabled--yes jet-dropbar-position-bottom-left elementor-widget elementor-widget-jet-dropbar\" data-id=\"ec1b58a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jet-dropbar.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-jet-dropbar jet-elements\">\n<div class=\"jet-dropbar jet-dropbar--none-effect\" data-settings=\"{&quot;mode&quot;:&quot;hover&quot;,&quot;hide_delay&quot;:500,&quot;ajax_template&quot;:&quot;false&quot;,&quot;template_id&quot;:false,&quot;signature&quot;:&quot;0e9df24442f2fe3601a34f74f68daef4&quot;}\">\n\t<div class=\"jet-dropbar__inner\">\n<button class=\"jet-dropbar__button\"><span class=\"jet-dropbar__button-text\"><i class=\"fas fa-exclamation-triangle\"><\/i> If your delivery country is not listed*, <br>please contact us so that we can consider a solution. <br><a href=\"https:\/\/mercatomastergame.com\/en\/en-contact\/\" class=\"button-contact\" style=\"display: inline-block;margin-top: 8px;padding: 10px 15px;background-color: #000;color: #fff;text-decoration: none;border-radius: 5px\">Contact the team<\/a><\/span><\/button>\n<div class=\"jet-dropbar__content-wrapper\">\n\t<div class=\"jet-dropbar__content\"><p>Mainland France<br \/>Germany<br \/>Belgium<br \/>Denmark<br \/>Spain<br \/>Finland<br \/>Italy<br \/>Ireland<br \/>Luxembourg<br \/>Norway<br \/>Netherlands<br \/>Portugal<br \/>United Kingdom<br \/>Sweden<br \/>Switzerland<\/p><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>SHIPPING POLICY Delivery Countries Que Des Bonnes Vibes offers delivery of the Mercato Master game to the following 19 countries:Mainland France, Germany, Saudi Arabia, Canada, Belgium, Denmark, United Arab Emirates, Spain, United States, Finland, Italy, Ireland, Luxembourg, Netherlands, Portugal, United Kingdom, Sweden, Switzerland, and Qatar. If your delivery country is not listed here, please contact [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2176","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Mercato Master Game \u26bd Jeu de soci\u00e9t\u00e9 football | Officiel<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez Mercato Master Game, le jeu de soci\u00e9t\u00e9 100 % football ! D\u00e9fiez vos amis, vivez le mercato et remportez la victoire.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mercato Master Game \u26bd Jeu de soci\u00e9t\u00e9 football | Officiel\" \/>\n<meta property=\"og:description\" content=\"D\u00e9couvrez Mercato Master Game, le jeu de soci\u00e9t\u00e9 100 % football ! 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